Privacy notice

1. Controller

Phoenix GmbH
Kappeler Straße 199
40599 Düsseldorf
Germany
Email: info@phoenix-biz.de

2. General information

This privacy notice explains how personal data is processed when visiting the Parklumo website.

3. Technical access data

When the website is accessed, technically necessary access data is processed.

The privacy-minimised server log contains only:

• source IP address
• timestamp
• HTTP method
• normalised path without query string
• response status
• transferred data volume
• request ID

Referrer, user agent, request body and query string are not stored in the routine access log.

The processing is carried out to provide the website securely and reliably and to detect and prevent abuse and technical faults.

The legal basis is Article 6(1)(f) GDPR. Our legitimate interest is the security, availability and integrity of the website and its underlying systems.

Routine access and error logs are generally deleted after 14 days. Longer retention occurs only where a documented security incident, legal dispute or statutory retention obligation requires it.

4. Cookies and similar technologies

The publicly accessible information pages do not use a visitor or customer session cookie.

Optional analytics and marketing technologies are not used.

Where strictly necessary storage of or access to information on a user's device becomes necessary, this will be carried out only to the extent permitted by law. Non-essential technologies will not be used without the required consent.

5. Recipients

Personal technical data may be processed as necessary by hosting and IT infrastructure service providers used by us. Processing is limited to providing, maintaining and securing the website.

6. International transfers

No intentional transfer of visitor personal data to countries outside the European Economic Area is planned for the operation of the publicly accessible information pages.

If the technical provider structure changes and this results in an international transfer, this privacy notice will be updated before the relevant processing takes place.

7. Data subject rights

Subject to the GDPR requirements, you have rights including access, rectification, erasure, restriction of processing and objection. Where the legal requirements are met, you also have the right to data portability.

Requests can be sent to:

info@phoenix-biz.de

We respond without undue delay and generally within one month.

8. Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority.

For Phoenix GmbH in North Rhine-Westphalia, the competent supervisory authority is in particular:

State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia (LDI NRW)
Kavalleriestraße 2–4
40213 Düsseldorf
Germany

9. Changes to this privacy notice

If the website is expanded with functions that involve additional processing of personal data, this privacy notice will be updated before the relevant processing is activated.